Next steps for a buyer: payment and shipping
Thank you for bidding with us. Following the auction, our team must take time to import post-auction data, reconcile and validate the auction, and then generate invoices. All invoices are sent by email on the next business day following the auction, typically in the late afternoon (Eastern Time). We do not auto-bill credit cards on file with bidding platforms; you must tender payment as per the instructions provided.
If you were a successful bidder and do not see your invoice by late afternoon of the next business day, there is a good chance it is in your spam or junk folder. Search for “Omnia”, and then mark us as a safe sender so future emails reach your inbox.
In summary
- Pay your auction invoice.
- Once paid, your purchase is released to our shipping department. Please allow up to 14 business days after receipt of cleared payment for purchases to be packed and ready to ship.
- Shipping or in-person pickup: unless instructed otherwise, we assume all invoices are being shipped. To pick up in person, schedule a pickup appointment with the gallery.
Questions or need help? We are available to assist with payments and questions by phone: call the gallery at 850-759-0655.